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Garagecube email bouncing

Posted: Sat Nov 27, 2010 1:14 pm
by redux
Does anyone know whats up with garagecube email? I've had bounces from both support@ and info@ in last 24 hours

I'm trying to purchase an educational license for modul8.

Cheers me dears

Posted: Sat Nov 27, 2010 9:11 pm
by david
Hello redux,

there is no problem with these emails. I tested at the moment.

Are you sending an attachment that is too big ? What the bounce says ?
Which email address are you using ?

Regards.

Posted: Sat Nov 27, 2010 9:28 pm
by redux
Hi David, thanks for getting back to me. Message in my inbox -

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

info at garagecube dot com



It contains a scanned image of University faculty card, but only 674.2 KB

Want me to try again?

Posted: Sat Nov 27, 2010 9:29 pm
by redux
also -


Delivery to the following recipients failed.

support at garagecube dot com

Posted: Sat Nov 27, 2010 9:36 pm
by david
Hello again,

the attachment is too big. I think the maximum permitted size is around 300-500kB

Posted: Sat Nov 27, 2010 10:12 pm
by redux
will try to reduce the quality of the file and send again.