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How can I de-authorize Modul8 from a broken/stolen computer?
  • garageRoot
    garageCube team
    Posts: 130
    Joined: Fri May 28, 2004 6:49 am

    How can I de-authorize Modul8 from a broken/stolen computer?

    by garageRoot » Mon Jul 05, 2010 10:03 pm

    If you have the great misfortune of your computer getting stolen or broken and are not able to de-authorize Modul8 please read the following steps you must take:

    - Log into the Modul8 yourspace page using your serial number: http://www.modul8.ch/yourspace
    - At the top of the page you will find a listing of all the computers authorized
    - contact us at support [at] garagecube [dot] com
    - In your message please indicate which computer you need removed from the account

    We try our best to respond to these messages as quickly as possible.

    Please do not send us several messages if you do not receive a response immediately. It will reduce our ability to respond to quickly as we will have to clean up all the extra tickets generated.
  • narcolepticojpq
    junior Member
    Posts: 2
    Joined: Mon May 30, 2011 1:37 pm

    If my computer broke down

    by narcolepticojpq » Mon May 30, 2011 9:04 pm

    If the computer broke down, what happen with my serial number, I have to buy another one?

    Thanks!
    Best Regards
  • User avatar
    ilan
    garageCube team
    Posts: 1014
    Joined: Thu Jan 20, 2005 2:56 am
    Location: Berlin, Germany
    Contact:

    by ilan » Mon May 30, 2011 10:11 pm

    As it states in the text above... please email us and we will remove the authorization for you. No... you don't have to buy a new one. :)
    ilan katin

    << communication is only possible between equals >>
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