Artnet Poll issue
  • Algorithmprod
    junior Member
    Posts: 4
    Joined: Thu Dec 16, 2021 2:51 pm

    Artnet Poll issue

    by Algorithmprod » Thu Dec 16, 2021 3:01 pm

    Hello, I’m currently working on a large LED installation that goes live tonight and have run into an issue. I have 19 Led drivers driving 3000 LED spheres. When I use the artnet poll feature 12 of the drivers appear but 7 are missing and are not receiving data. When I run the drive software (Advatek assistant) I can see all the drivers on the network. I can also sent data to all driver using a different software. When I is broadcast the 7 missing driver do not receive data and do not turn on.

    Any suggestions of what might be the issue would be very much appreciated.
  • Algorithmprod
    junior Member
    Posts: 4
    Joined: Thu Dec 16, 2021 2:51 pm

    Re: Artnet Poll issue

    by Algorithmprod » Thu Dec 16, 2021 3:08 pm

    I’ve tested on 2xM1 Mac minis and 1 x MacBook Pro 2018
  • Algorithmprod
    junior Member
    Posts: 4
    Joined: Thu Dec 16, 2021 2:51 pm

    Re: Artnet Poll issue

    by Algorithmprod » Thu Dec 16, 2021 3:17 pm

    Just tested on a windows laptop and I’m getting the same issue.
  • Algorithmprod
    junior Member
    Posts: 4
    Joined: Thu Dec 16, 2021 2:51 pm

    Re: Artnet Poll issue

    by Algorithmprod » Thu Dec 16, 2021 3:17 pm

    All using madmapper 5
  • mad-matt
    garageCube team
    Posts: 1476
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Artnet Poll issue

    by mad-matt » Wed Dec 22, 2021 7:28 pm

    You have a config / network problem on Advatek Pixelite side. Are they all (the pixelites and the computer) in the same IP range, with different IPs, and all with the same network mask ?

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