Madmapper 3.3 buttons dissapear
  • Teunkneus
    member
    Posts: 21
    Joined: Thu Feb 01, 2018 5:15 pm

    Madmapper 3.3 buttons dissapear

    by Teunkneus » Mon Apr 23, 2018 10:47 am

    MAdmapper 3.3
    On macbookpro the UI will partly dissapear sometimes.

    Some only come back when pressed, but the best fix is a restart.
  • mad-matt
    garageCube team
    Posts: 464
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Madmapper 3.3 buttons dissapear

    by mad-matt » Mon Apr 23, 2018 11:24 am

    Can you reproduce it ? How ?
    Could you send a screenshot of the UI when the problem happens ?
  • Teunkneus
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    Joined: Thu Feb 01, 2018 5:15 pm

    Re: Madmapper 3.3 buttons dissapear

    by Teunkneus » Mon Apr 23, 2018 11:31 am

    Can you reproduce it ? How ?
    Could you send a screenshot of the UI when the problem happens ?
    Currently I can't because it's running on location.

    But I could reproduce by disconnecting both beamers and connecting them.
    Sometimes it happened at random.
  • mad-matt
    garageCube team
    Posts: 464
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Madmapper 3.3 buttons dissapear

    by mad-matt » Mon Apr 23, 2018 12:10 pm

    Ok. We'll check that. Thanks for reporting!
  • mad-matt
    garageCube team
    Posts: 464
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Madmapper 3.3 buttons dissapear

    by mad-matt » Wed Apr 25, 2018 2:05 pm

    I can't reproduce this issue. Do you know which macOS version is running on the system ?
  • Teunkneus
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    Joined: Thu Feb 01, 2018 5:15 pm

    Re: Madmapper 3.3 buttons dissapear

    by Teunkneus » Mon Apr 30, 2018 9:28 am

    I can't reproduce this issue. Do you know which macOS version is running on the system ?
    Ok I got the Macbookpro back.

    It's running on Sierra.

    To reproduce I had to connect two external monitors and the power plug (power plug made a difference I think because the nvidia gpu needs to run)
    Then make the project run and shut the macbook and open it again. Then I get:
    Image
    Notes how a lot of buttons are gone and instead there is a black empty block.

    Ones you click somewhere in the block there will pop up a button, but just one.

    I think it has to do with gpu since it only happens when the dedicated gpu is running.

    Quite annoying since it also happens sometimes at random.
  • mad-matt
    garageCube team
    Posts: 464
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Madmapper 3.3 buttons dissapear

    by mad-matt » Wed May 02, 2018 12:44 pm

    Quite annoying since it also happens sometimes at random
    You mean while the application is just running ? Without disconnecting/connecting screens ?
    We'll see if we can reproduce. Can you tell me your macOS version / hardware setup ?
    You can force a repaint of the whole UI by resizing MadMapper window.
  • Teunkneus
    member
    Posts: 21
    Joined: Thu Feb 01, 2018 5:15 pm

    Re: Madmapper 3.3 buttons dissapear

    by Teunkneus » Wed May 02, 2018 2:20 pm

    Quite annoying since it also happens sometimes at random
    You mean while the application is just running ? Without disconnecting/connecting screens ?
    We'll see if we can reproduce. Can you tell me your macOS version / hardware setup ?
    You can force a repaint of the whole UI by resizing MadMapper window.
    It was a macbook pro late 2015 and a early 2015 both running sierra.
    And it was a running setup with converters between the beamers to make hdmi -> fibre and these went down during the night. So it is a kind of disconnecting the projectors.

    The bug is a tiny one, but since there was a person controlling the projection who hasn't got very big madmapper skills he kind of panicked.

    Next time I will try te rescaling of UI. Thnx
  • mad-matt
    garageCube team
    Posts: 464
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Madmapper 3.3 buttons dissapear

    by mad-matt » Mon May 07, 2018 4:03 pm

    I couldn't reproduce it until now. I'll check on a macbook like yours. Do you remember which macOS version it was ?
  • Teunkneus
    member
    Posts: 21
    Joined: Thu Feb 01, 2018 5:15 pm

    Re: Madmapper 3.3 buttons dissapear

    by Teunkneus » Mon May 07, 2018 4:41 pm

    I couldn't reproduce it until now. I'll check on a macbook like yours. Do you remember which macOS version it was ?
    Sierra on both.

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