Contact support
  • Goldberg7
    member
    Posts: 17
    Joined: Sun Jan 17, 2010 12:58 pm
    Location: Madrid
    Contact:

    Contact support

    by Goldberg7 » Fri Oct 05, 2018 9:40 am

    Hallo guys, I am trying to contact the garagecube team for somedays already. I also placed an order for minimad and didn't get any human response... Is anybody out there?

    Thanks
    http://www.eccecello.com

    Macbook pro 15" - OSX 10.9
    Processor 2,3 GHz Intel Core i7
    Memory 16 GB 1600 MHz DDR3
    Graphics NVIDIA GeForce GT 750M 2048 MB
    Fireface UCX
    Ableton Live 9
    Max/MSP 5
  • Goldberg7
    member
    Posts: 17
    Joined: Sun Jan 17, 2010 12:58 pm
    Location: Madrid
    Contact:

    Re: Contact support

    by Goldberg7 » Sat Oct 06, 2018 12:43 pm

    Five days already writing Garagecube team (mail, facebook, forum, contact form...), already made my bank transfer three days ago... Oh please guys!! I just want to buy your stuff and keep focused in my work!! Why is it so difficult to get a response with concrete info about my purchase??
    Sorry to stress you, I suppose you're busy with something else... but I think I'm not asking too much... :/
    http://www.eccecello.com

    Macbook pro 15" - OSX 10.9
    Processor 2,3 GHz Intel Core i7
    Memory 16 GB 1600 MHz DDR3
    Graphics NVIDIA GeForce GT 750M 2048 MB
    Fireface UCX
    Ableton Live 9
    Max/MSP 5
  • mad-matt
    garageCube team
    Posts: 1475
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Contact support

    by mad-matt » Wed Oct 10, 2018 10:09 am

    There has been some delay in the answer due to the absence of some team people, should be all replied now. Sorry for that.
  • Goldberg7
    member
    Posts: 17
    Joined: Sun Jan 17, 2010 12:58 pm
    Location: Madrid
    Contact:

    Re: Contact support

    by Goldberg7 » Wed Oct 17, 2018 9:00 pm

    You guys sent it on time, and after some problems in the customs border, it arrived right one day before I left on tour.
    But I must say it was very maddening the lack of human response.

    But actually it arrived perfect!!
    Let's see if I can make it work. Tomorrow it is it's show!
    http://www.eccecello.com

    Macbook pro 15" - OSX 10.9
    Processor 2,3 GHz Intel Core i7
    Memory 16 GB 1600 MHz DDR3
    Graphics NVIDIA GeForce GT 750M 2048 MB
    Fireface UCX
    Ableton Live 9
    Max/MSP 5

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