Page 1 of 1

Deauth not Happening

Posted: Mon Feb 19, 2018 5:17 pm
by jacopom
Hi Everyone,
I'm the assistant of a class where we are teaching madmapper.

We have ten license and we tried to deauth one from the professor computer to transfer it to a student's computer.

we deauth from the professor's laptop and tried to authorize the student's laptop to no avail. ( still says ten active licenses )

The yourspace page shows ten computers still authorized, when we open madmapper on the professor's computer it just asks for a serial so it should have deauthorized correctly.

Should I hit reset on the yourspace page? I'm afraid to do that because it says we only get 5 resets...

I have 2h before the student leaves! Help!

Re: Deauth not Happening

Posted: Tue Feb 20, 2018 10:02 am
by mad-matt
Not a known issue... You can try to re-authorize the teacher computer (if it's still in the database it will not change anything in the DB), the de-authorize it. Let us know