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Please activate MadMapper to install this material

Posted: Sun Feb 10, 2019 2:47 am
by TinyMapper
Hey all,

I just recently bought the one month version of MadMapper and had a stroll through the material library.
Unfortunately when I try to install one of the many public materials I get the message: "Please activate MadMapper to install this material".

I downloaded the version from yourspace and have entered the key that I was sent by MadMapper. I can store my project so I am pretty sure that I am using the full version (and not the still installed Demo by accident : P ).

Is there another step I need to take before fully activating this product?

Thanks!
TinyMapper

Re: Please activate MadMapper to install this material

Posted: Wed Feb 13, 2019 10:28 pm
by franz
to download a material you have to login with your forum account.
there's a login/logout button in the material library

Re: Please activate MadMapper to install this material

Posted: Sat May 11, 2019 8:18 am
by niccab
Hi there, I'm experiencing the same issue. I downloaded the most recent version of MadMapper from yourspace, entered my serial, logged into my forum account in the material library, and still get this error message "Please activate Madmapper to install this material." Let me know if I'm doing something wrong!

Re: Please activate MadMapper to install this material

Posted: Sun May 12, 2019 6:49 pm
by MADben
you should contact the garagecube support
http://www.garagecube.com/contact/

we can then help you figure out where the issue comes from

Re: Please activate MadMapper to install this material

Posted: Mon May 13, 2019 12:25 pm
by mad-matt
You should try to deactivate / reactivate MadMapper in this machine, seems it's not registered in the database...

Re: Please activate MadMapper to install this material

Posted: Thu Nov 19, 2020 2:03 pm
by Yorch666
You should try to deactivate / reactivate MadMapper in this machine, seems it's not registered in the database...
how? de-authorize mad mapper on my computer??