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Audio input not working

Posted: Thu Feb 14, 2019 9:35 pm
by DCcompany
Hello,

I am new with Madmapper ( i hve it only one week serie 3.6.6)
I have a problem with the audio input, in preference i see the audio input: microfone (scarlet 2I2 USB )it is a focusrite scarlet 2I2
When i go to "edit audio input control" i cant see the scarlet input, i can only choose for "source device: audio input:madmapper"
nothing happening. Maybe someone can help me, thanks.

Preference settings are:
- driver type: direct sound
- audio input: microfoon (scarlet 2I2)
- audio analysis channels: stereo
- audio output: boxes (high definition)
- sample rate: 48000
- buffer size: 2048 samples

This is the link for the audio module: https://focusrite.com/usb-audio-interfa ... arlett-2i2

Re: Audio input not working

Posted: Fri Feb 15, 2019 3:20 pm
by mad-matt
We ordered a unit for testing. Other people told us to have no input with Focusrite. However there was an input but very very low... We'll get back to you when we can debug. Thanks

Re: Audio input not working

Posted: Wed Mar 13, 2019 9:15 pm
by DCcompany
We ordered a unit for testing. Other people told us to have no input with Focusrite. However there was an input but very very low... We'll get back to you when we can debug. Thanks
Hello,

Did you already try the focusrite?

Re: Audio input not working

Posted: Tue Mar 19, 2019 1:00 am
by mad-matt
Yes I did, on macOS and Windows 10, and I had no issues... Wondering what's going on in your setup...

Re: Audio input not working

Posted: Sat Apr 13, 2019 11:48 am
by YU TAI HONG
I have the same problem...
Can you help me?
thank you so much!!!

Re: Audio input not working

Posted: Sun Apr 14, 2019 11:08 pm
by mad-matt
Be sure you selected to correct audio card in MadMapper Preferences / Audio.
And that the master audio input level is not zero in the "master tab"
Are you on macOS, Windows ? Which version ?
I bought a focusrite scarlet 2I2 to reproduce the reported issue and couldn't reproduce it on macOS 10.14 and Windows 10. We can continue investigating the issue. First with a log file. But first please reply my questions.

Re: Audio input not working

Posted: Mon Apr 15, 2019 2:32 pm
by YU TAI HONG
Post by mad-matt » Mon Apr 15, 2019 5:08 am

{Be sure you selected to correct audio card in MadMapper Preferences / Audio.
And that the master audio input level is not zero in the "master tab"
Are you on macOS, Windows ? Which version ?
I bought a focusrite scarlet 2I2 to reproduce the reported issue and couldn't reproduce it on macOS 10.14 and Windows 10. We can continue investigating the issue. First with a log file. But first please reply my questions.}



Hi i use focusrite 2i4 and madmapper3.6.8. in the madmapper3.6.8 preferences you can see focusrite 2i4. But in fact there is no signal input!my macOS is 10.14.2

Thank you so much !!