garageCube

We're investigating the issue. Can you tell us what your GPU is and which version of the graphic drivers are installed ?

Thanks & Yes ofcourse

The workstation has a Quadro P4000 graphics card running the latest (optimized driver for enterprise, WHQL) driver by NVIDIA version 431.02

The Lenovo P52 laptop has a Quadro P2000 GPU running the latest driver supplied by Lenovo; NVIDIA driver version 419.71

Ok. We'll get back to you here soon.

Hello,

I have quite-similar? issues on similar setup.
Windows 10 - i7 - 8Go RAM - Quadro P1000 - SSD - 3 FHD projectors - MM 3.7.1
I am playing one 5760x1200 .mov HAP video at a time and I have really random audio and image stutter sometime <1sec sometime ~2sec, sometime once every 3 minutes, sometime every 20sec... really random.
The only noticeable thing I see in ressources monitor is a peak in disk usage every time it stutters.

I don't have everyday access to the computer so I won't be of big help testing things but I'll try. Next step is trying to lower video reolution a bit.

I have exactly the same setup running 10h/24 6j/7 in a museum since january with MM 3.6.4 but only 5040x1200 video and it runs smoothly.

Cheers,

Ben

Can you reproduce the issue with MadMapper 3.7.2 ?

Can you reproduce the issue with MadMapper 3.7.2 ?

Il will test end of the week when I have access to my client computer. Has there been anything done in the latest release that could solve this issue?

Hi,
I realized I didn't close this post.
It didn't change anything to upgrade MM.
I ended up changing my SSD disk + reinstalling everything from scratch and it ended up working...
Due to the fact that the stutter in the videos became worst and worst I really think my SSD was faulty...
Sorry for the noise.
Ben

Excellent news !