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Camera Timing-Out

Posted: Thu Oct 22, 2020 9:10 pm
by caneron
I have an installation that's using a camera, and it periodically freezes. As in: MM still works great, but the camera seems to time out. Is there a way to make sure the camera stays active? Relaunching MM always gets it back up and running but that isn't a full proof solution. Any ideas?

I have four of these installed and this is the only one with the problem.

Re: Camera Timing-Out

Posted: Sun Oct 25, 2020 12:07 pm
by franz
maybe there's a problem with one specific unit.
power problem maybe ?

Re: Camera Timing-Out

Posted: Sun Oct 25, 2020 9:40 pm
by mad-matt
We're missing data here: macOS or Windows ?
What camera ? How is it connected to the computer ? If it needs drivers, are they up to date ?
After how long does it freeze ?

Re: Camera Timing-Out

Posted: Mon Dec 07, 2020 8:27 pm
by caneron
Windows Box
It was connected via USB3 with an active extender.
What solved it was using a USB3 active extender with external power!