MM 1.2 keeps shutting down
  • esb2001
    member
    Posts: 10
    Joined: Thu Apr 26, 2012 4:25 am

    MM 1.2 keeps shutting down

    by esb2001 » Mon Apr 30, 2012 7:26 pm

    MadMapper keeps shutting down when opened.

    please help. need MM tonight for a show.


    esb
  • esb2001
    member
    Posts: 10
    Joined: Thu Apr 26, 2012 4:25 am

    Re: MM 1.2 keeps shutting down

    by esb2001 » Mon Apr 30, 2012 7:42 pm

    ... opens when VDMX is closed. When VDMX is reopened, MM shuts down. never had this issue before . Please help.
  • franz
    madMapper master
    Posts: 1033
    Joined: Fri Feb 18, 2005 7:05 pm
    Location: Paris, France
    Contact:

    Re: MM 1.2 keeps shutting down

    by franz » Mon Apr 30, 2012 10:15 pm

    hi there, willing to help,
    but please post a step by step how to reproduce your issue.
    thanks

    what happens if you launch VDMX first, then MM ? does it quit ?

    oh, and what does the console.app says when MM quits ?
    is it a crash (so a crash log sent to the support would be handy), or is it a quit, but not a failure ?

    -------------------
    sidenote to MM users: that's why we make Release Candidate versions prior to the official release.
    If you encounter a bug/problem during the RC, please notify us ASAP, so we can fix it for the final release.
    Obviously this one got un-noticed...

    sidenote to computer users in general: if you have a show coming, it is generally wise to fully test your setup
    at least a few days before the show, if possible a week or so before. This will leave the developers some margin
    of action in case of problem.
  • franz
    madMapper master
    Posts: 1033
    Joined: Fri Feb 18, 2005 7:05 pm
    Location: Paris, France
    Contact:

    Re: MM 1.2 keeps shutting down

    by franz » Mon Apr 30, 2012 10:51 pm

    So I just tried

    - opening VDMX b8.0.3.7 then MadMapper version 1.2 --> works, no quit
    - opening MadMapper version 1.2 then VDMX b8.0.3.7 --> works, no quit

    I also checked with VDMX b7.4.6, same procedure, both ways --> works, no quit

    For me, everything is working as expected.
  • lamepantallas
    ultim8 member
    Posts: 203
    Joined: Sun Apr 15, 2007 1:09 am
    Location: Berlin
    Contact:

    Re: MM 1.2 keeps shutting down

    by lamepantallas » Thu May 03, 2012 4:04 am

    I have a similar problem. I open MM 1.2 , have not loaded any project yet (videos nor images), only testcard 4 x 4, I have been just playing around with the masks and quads, mesh warping, bezier and perspectives to learn what is new on this version (2 quads 1 mask).
    It has crashed in less than 5 minutes 2 times in a row.

    Macbook Pro 2.6.8
    2.66 Ghz Core i7
    4GB 1067 Mhz DDR3
    Startup disk Macintosh HD

    I have Chrome, twitter app and calendar open (nothing heavy). (The computer is not hot at all)

    Thanks for your help guys.

    gabbo
    No se quien soy, pero se de que huyo. M.Montaigne
    Twitter: @popversus / @esegabbo
  • franz
    madMapper master
    Posts: 1033
    Joined: Fri Feb 18, 2005 7:05 pm
    Location: Paris, France
    Contact:

    Re: MM 1.2 keeps shutting down

    by franz » Thu May 03, 2012 10:47 am

    if you encounter a crash, please send the crash log and detailed procedure on how to make it crash to the support.
    thx
  • kjacks32
    junior Member
    Posts: 2
    Joined: Wed May 09, 2012 9:28 pm

    Re: MM 1.2 keeps shutting down

    by kjacks32 » Wed May 09, 2012 9:37 pm

    I have been having the same problem. Just craps out after a few minutes.
  • franz
    madMapper master
    Posts: 1033
    Joined: Fri Feb 18, 2005 7:05 pm
    Location: Paris, France
    Contact:

    Re: MM 1.2 keeps shutting down

    by franz » Thu May 10, 2012 6:06 pm

    did you send the crash log ?
    if you didn't , there's no way we can help you or try to reproduce the problem
  • lamepantallas
    ultim8 member
    Posts: 203
    Joined: Sun Apr 15, 2007 1:09 am
    Location: Berlin
    Contact:

    Re: MM 1.2 keeps shutting down

    by lamepantallas » Thu May 10, 2012 6:38 pm

    Will send it when I replicate what I was doing...The dialogue box said apple was going to send the crash report... Cheers

    g.
    No se quien soy, pero se de que huyo. M.Montaigne
    Twitter: @popversus / @esegabbo
  • bernielomax
    member
    Posts: 26
    Joined: Wed Apr 25, 2012 4:02 pm

    Re: MM 1.2 keeps shutting down

    by bernielomax » Mon Jun 04, 2012 2:55 am

    well here is my report
    I have the same problem....


    Process: MadMapper [1425]
    Path: /Applications/MadMapper.app/Contents/MacOS/MadMapper
    Identifier: com.garagecube.MadMapper
    Version: 1.2 (1643) (1.2.0.1643)
    Code Type: X86 (Native)
    Parent Process: launchd [103]

    Date/Time: 2012-06-04 01:31:43.216 +0100
    OS Version: Mac OS X 10.6.8 (10K549)
    Report Version: 6

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 com.apple.GeForceGLDriver 0x8f0d975f gldAttachDrawable + 2655
    1 com.apple.GeForceGLDriver 0x8f1a42f8 gldUpdateDispatch + 15176
    2 com.apple.GeForceGLDriver 0x8f1a48f0 gldFlush + 80
    3 GLEngine 0x1683e0f2 glFlushRender_Exec + 57
    4 info.v002.Syphon 0x00287318 -[SyphonServer unbindAndPublish] + 215
    5 com.garagecube.MadMapper 0x00011de3 0x1000 + 69091
    6 com.garagecube.MadMapper 0x000743d8 0x1000 + 472024
    7 QtGui 0x00603009 QWidget::event(QEvent*) + 1603
    8 QtGui 0x00937f6a QFrame::event(QEvent*) + 44
    9 QtGui 0x009b6614 QAbstractScrollArea::viewportEvent(QEvent*) + 130
    10 QtGui 0x00b3caeb QGraphicsView::viewportEvent(QEvent*) + 493
    11 QtGui 0x009b8e28 QAbstractScrollArea::QAbstractScrollArea(QWidget*) + 68
    12 QtCore 0x0116e9b1 QCoreApplicationPrivate::sendThroughObjectEventFilters(QObject*, QEvent*) + 147
    13 QtGui 0x005b5b35 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 307
    14 QtGui 0x005b750b QApplication::notify(QObject*, QEvent*) + 6559
    15 QtCore 0x011705de QCoreApplication::notifyInternal(QObject*, QEvent*) + 96
    16 QtGui 0x005b52e6 QSessionManager::setRestartCommand(QStringList const&) + 96
    17 QtGui 0x00560752 QMacInputContext::reset() + 16482
    18 com.apple.AppKit 0x95d7361e -[NSView _drawRect:clip:] + 3510
    19 com.apple.AppKit 0x95d722bc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1600
    20 com.apple.AppKit 0x95d725f1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421
    21 com.apple.AppKit 0x95d725f1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421
    22 com.apple.AppKit 0x95d725f1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421
    23 com.apple.AppKit 0x95d707db -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 711
    24 com.apple.AppKit 0x95e0f8ef -[NSNextStepFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 311
    25 com.apple.AppKit 0x95d6cc96 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3309
    26 com.apple.AppKit 0x95ccd84b -[NSView displayIfNeeded] + 818
    27 com.apple.AppKit 0x95c8160d -[NSNextStepFrame displayIfNeeded] + 98
    28 com.apple.AppKit 0x95c96b64 -[NSWindow displayIfNeeded] + 204
    29 QtGui 0x00563be7 QMacInputContext::isComposing() const + 3151
    30 com.apple.AppKit 0x95cc807e _handleWindowNeedsDisplay + 696
    31 com.apple.CoreFoundation 0x98293dd2 __CFRunLoopDoObservers + 1186
    32 com.apple.CoreFoundation 0x9824fced __CFRunLoopRun + 557
    33 com.apple.CoreFoundation 0x9824f3c4 CFRunLoopRunSpecific + 452
    34 com.apple.CoreFoundation 0x9824f1f1 CFRunLoopRunInMode + 97
    35 com.apple.HIToolbox 0x96e56e04 RunCurrentEventLoopInMode + 392
    36 com.apple.HIToolbox 0x96e56af5 ReceiveNextEventCommon + 158
    37 com.apple.HIToolbox 0x96e56a3e BlockUntilNextEventMatchingListInMode + 81
    38 com.apple.AppKit 0x95c9e595 _DPSNextEvent + 847
    39 com.apple.AppKit 0x95c9ddd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    40 com.apple.AppKit 0x95c601f3 -[NSApplication run] + 821
    41 QtGui 0x0057074a operator!=(QRectF const&, QRectF const&) + 7050
    42 QtCore 0x0116dc33 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 337
    43 QtCore 0x01170c8d QCoreApplication::exec() + 179
    44 com.garagecube.MadMapper 0x00148195 0x1000 + 1339797
    45 com.garagecube.MadMapper 0x000094a5 0x1000 + 33957

    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x934c8382 kevent + 10
    1 libSystem.B.dylib 0x934c8a9c _dispatch_mgr_invoke + 215
    2 libSystem.B.dylib 0x934c7f59 _dispatch_queue_invoke + 163
    3 libSystem.B.dylib 0x934c7cfe _dispatch_worker_thread2 + 240
    4 libSystem.B.dylib 0x934c7781 _pthread_wqthread + 390
    5 libSystem.B.dylib 0x934c75c6 start_wqthread + 30

    Thread 2:
    0 libSystem.B.dylib 0x934a1b5a semaphore_timedwait_signal_trap + 10
    1 libSystem.B.dylib 0x934cf6e1 _pthread_cond_wait + 1066
    2 libSystem.B.dylib 0x9351826c pthread_cond_timedwait + 47
    3 QtCore 0x0108c661 QWaitCondition::QWaitCondition() + 309
    4 QtCore 0x0108c348 QWaitCondition::wait(QMutex*, unsigned long) + 118
    5 QtCore 0x01081fb9 QThreadPool::activeThreadCount() const + 637
    6 QtCore 0x0108bb44 QThread::start(QThread::Priority) + 1278
    7 libSystem.B.dylib 0x934cf259 _pthread_start + 345
    8 libSystem.B.dylib 0x934cf0de thread_start + 34

    Thread 3:
    0 libSystem.B.dylib 0x934a1afa mach_msg_trap + 10
    1 libSystem.B.dylib 0x934a2267 mach_msg + 68
    2 com.apple.audio.midi.CoreMIDI 0x002ad0c1 XServerMachPort::ReceiveMessage(int&, void*, int&) + 155
    3 com.apple.audio.midi.CoreMIDI 0x002cb97a MIDIProcess::RunMIDIInThread() + 150
    4 com.apple.audio.midi.CoreMIDI 0x002ae2d9 XThread::RunHelper(void*) + 17
    5 com.apple.audio.midi.CoreMIDI 0x002adca6 CAPThread::Entry(CAPThread*) + 96
    6 libSystem.B.dylib 0x934cf259 _pthread_start + 345
    7 libSystem.B.dylib 0x934cf0de thread_start + 34

    Thread 4:
    0 libSystem.B.dylib 0x934c7412 __workq_kernreturn + 10
    1 libSystem.B.dylib 0x934c79a8 _pthread_wqthread + 941
    2 libSystem.B.dylib 0x934c75c6 start_wqthread + 30

    Thread 5:
    0 libSystem.B.dylib 0x934c7412 __workq_kernreturn + 10
    1 libSystem.B.dylib 0x934c79a8 _pthread_wqthread + 941
    2 libSystem.B.dylib 0x934c75c6 start_wqthread + 30

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0xe00002c2 ebx: 0x8f1a4001 ecx: 0xbfffcb7c edx: 0xe00002c2
    edi: 0xbfffcb30 esi: 0x16e41000 ebp: 0xbfffcab8 esp: 0xbfffcab8
    ss: 0x0000001f efl: 0x00210296 eip: 0x8f0d975f cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x00000000

    Binary Images:
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  • destroythings
    member
    Posts: 12
    Joined: Thu May 24, 2012 12:57 am
    Contact:

    Re: MM 1.2 keeps shutting down

    by destroythings » Wed Jun 06, 2012 11:36 pm

    Try clearing the preference file in ~home/library/preferences/com.garagecube.MadMapper.plist

    I'd been having the same problem and that solved it. Thanks to MadMApper Support.

    Always send your bug reports to support@garagecube.com as it helps them either fix stuff for everyone or fix stuff for you.
  • sodazot
    junior Member
    Posts: 1
    Joined: Wed Jul 04, 2012 12:01 am

    Re: MM 1.2.1 keeps shutting down

    by sodazot » Wed Jul 04, 2012 12:23 am

    Hello!
    I have a same problem! Help me please.

    I have Triplehead2go connected (DP to VGA) to macbook pro with NVIDIA GeForce 9600M GT
    and one monitor (DVI output from Th2go) 1024x768. Video settings: 2x1024x768.
    I have VDMX5 8.0.7.3 running with my project.
    When i'm starting Madmapper 1.2.1 it crashes.

    Same thing when i'm starting Madmapper first.
    When VDMX is starting Madmapper crashes.

    But all works fine when Triplehead2go is not connected.

    I sent my crash report to support@garagecube.com from sodazot.
    Thank you!
  • aux_tomates
    junior Member
    Posts: 3
    Joined: Tue Jul 24, 2012 7:04 pm

    Re: MM 1.2 keeps shutting down

    by aux_tomates » Tue Jul 24, 2012 7:08 pm

    I am also having the same exact problems. Does someone did find a solution about this. I tried removing the preference file bit still does not work.

    Thanks
  • aux_tomates
    junior Member
    Posts: 3
    Joined: Tue Jul 24, 2012 7:04 pm

    Re: MM 1.2 keeps shutting down

    by aux_tomates » Tue Jul 24, 2012 7:28 pm

    The problem does not happen on my mac mini on Lion... but on my laptop on Snow Leopard. Please I don't want to have to upgrade my laptop! :shock:
  • lamepantallas
    ultim8 member
    Posts: 203
    Joined: Sun Apr 15, 2007 1:09 am
    Location: Berlin
    Contact:

    Re: MM 1.2 keeps shutting down

    by lamepantallas » Tue Jul 24, 2012 9:30 pm

    Hi everybody,
    I recently had a constant crash problem with MM as soon as I played a clip directly into MM (not through syphon). I contacted support through their email and after sending crash logs and info about my mac model, the solution was I had a Perian and 3ivx decoder, which have caused problem with quicktime (there are forums about this common problem). I removed Perian and 3ivx decoder from system preferences as well as remaining 3ivx components in my library. After reboot, it all was solved.

    If you have a similar case as mine and have installed Perian and 3ivx, I suggest you go ahead and remove them. I am no expert, but that solved it.

    cheers,

    gabbo
    No se quien soy, pero se de que huyo. M.Montaigne
    Twitter: @popversus / @esegabbo

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