garageCube

Hi Everybody. Sorry for my English. I have a problem. Sometimes when I configure the quads, at some point, they refuse to activate. I click on a point quads, but they are not activated and do not move. Helps only restart MadMapper. Lock of quads removed completely.
MadMapper 1.2.3
MacBook Pro MD322

Hey

I have a same problem as well and I am not able to move nor select quad.
selecting input is another issue, when I try to select input, all inputs move together.
To reactivate, I have to restart madmapper.
Any solution for this issue???

Best,
CHiKA

i have madmapper 1.2.3 and mac pro info listed below.
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s

Please send us a message at support [at] garagecube [dot] com so we can look into this problem.

... and just a quick question, is this problem happening when you are using a Matrox Triple or Dual head 2go?

nope i am not using it at all. chix

Yes. it happened when I used a matrox triple head DP edition.

and so it was one time when I did not use a matrox triple head

Same problem here with quads and triangles, but not using any matrox. I'm working on the next gig, and I must reset Madmapper very often.
It happens with 1.2 & 1.3

My set up:

Retina-MBP-OSX10.8- i7 2.7Ghz_8 Gb-512 Flash-NVIDIA GeForce GT650M 1GB DDR5

are you sure you haven't clicked by error "Lock Surface Movement" under the edit menu or the toolbar ?

franz wrote:are you sure you haven't clicked by error "Lock Surface Movement" under the edit menu or the toolbar ?

Yes I'm sure, sorry.... It happened sometimes in my other machine (SL) and with the new (ML) it happens very often...

If you're willing to help, please contact the support and we'll run a battery of tests
to resolve this problem.

Yes of course, I'll do it in the next weeks...

franz wrote:If you're willing to help, please contact the support and we'll run a battery of tests
to resolve this problem.

Done, thanks.

It seems that the new version, 1.3.1 has solved all that problems...

Thanks a lot.


big up !!!

I still have this problem. Though there was only one time. I will watch more. mad mapper 1.3.1

Same here, 1.3.1.