Page 1 of 1

DMX USB PRO Mk2 Preferences problem

Posted: Fri Jun 14, 2013 3:20 am
by studebaker
Hi,
I've been trying to control a set of led lights with madmapper.

The lights work.

They are individually controllable with the pro-manager tool that comes from the enttec website.

I've had them running with a chamsys control interface and the artnet enttec box.

When I try to run the lights with madmapper, I enter the preferences menu, select the device, click ok, and my settings don't register. When I re-enter the settings, I see that they haven't been changed. It is the same for both dmx input and output. The settings don't set or save.

I'm running 1.4.4, and had the same problem with 1.4.2

Re: DMX USB PRO Mk2 Preferences problem

Posted: Fri Jun 14, 2013 2:36 pm
by alexreche
Hi Studebaker,

Does the device (/dev/tty.usbserial-XXXXXXX) appears in the "MadMapper Interface" combo box when you select "DMX USB Pro" in the Protocol combo box?

Alex

Re: DMX USB PRO Mk2 Preferences problem

Posted: Fri Jun 14, 2013 6:39 pm
by studebaker
No, it doesn't appear.

Re: DMX USB PRO Mk2 Preferences problem

Posted: Thu Jun 12, 2014 4:55 pm
by SteveMacD
I'm having the same problem, no usb option appearing for me - only the art net option.

Anybody have any luck with this?

Thanks,
MacD

Re: DMX USB PRO Mk2 Preferences problem

Posted: Thu Jun 12, 2014 4:58 pm
by franz
yep, first I would suggest you download the latest MM version 1.6.2, and come back to us if the problem persists.
thanks in advance

Re: DMX USB PRO Mk2 Preferences problem

Posted: Tue Jun 17, 2014 7:42 pm
by jandybala
Hello,

I'm having the same problem.
DMX USB PRO MK2 is working and sending DMX (via The Pro Manager software),
but it's not visible in MM 1.62 preferences box. Modul8 does not recognize it either.

This is happening on both Mac Pro 2009 and Retina MBP

I have 4 days left to return my MK2…
Any help?

Image

Re: DMX USB PRO Mk2 Preferences problem

Posted: Wed Jun 18, 2014 1:55 pm
by sigmasix
you need to install the ftdi driver for the mk2 too

http://www.ftdichip.com/Support/Documen ... _Guide.pdf

Re: DMX USB PRO Mk2 Preferences problem

Posted: Wed Jun 18, 2014 2:48 pm
by jandybala
sigmasix wrote:you need to install the ftdi driver for the mk2 too

http://www.ftdichip.com/Support/Documen ... _Guide.pdf



Thank you Sigmasix. That worked.
I got confused with all these drivers.

Re: DMX USB PRO Mk2 Preferences problem

Posted: Tue Jul 28, 2015 8:55 am
by a7medsar
I'm having the same problem.. pro-manager everything works. in mad-mapper i can not see any other option in the output other than ArtNet

i have installed both D2XX and VCP drivers to my computer. still nothing show up in mad mapper, it is the most recent update, 1.7.3,, my mac is also the most recent update.. :( ? it's been weeks trying to get this to work, so frustrated,

would appreciate any help

Re: DMX USB PRO Mk2 Preferences problem

Posted: Fri Sep 25, 2015 12:09 pm
by mad-matt
Only VCP or D2XX driver can be active at a time. There is an easy tool to switch driver: http://macdownload.informer.com/ftdidrivercontrol/
MadMapper needs "Serial FTDI" (VCP) driver