MM crashes suddenly!
  • Jun Nakaima
    junior Member
    Posts: 3
    Joined: Thu Sep 15, 2016 12:38 am

    MM crashes suddenly!

    by Jun Nakaima » Thu Sep 15, 2016 12:55 am

    Hello everyone.

    I would like you to help me please.
    MadMapper crashes suddenly, and can't start after the crash.
    It happens when no one is operating, and no running movie.

    I tried to uninstall the MadMapper and removed all the relating files from my computer, then reinstalled again.
    (I used App cleaner to uninstall MadMapper and relation files.)
    However, after a while, it happens again.

    I’m using Mad Mapper 2.2.6 on my MacBookPro 13’, and import movies from ArKaos MediaMaster via Syphon.
    Operating system is Mac OS EL Capitan(latest version).

    Could you help me ? What should I do to fix it?

    Thank you in advance.
  • Xaver2k
    super8 member
    Posts: 103
    Joined: Thu Feb 20, 2014 11:23 pm
    Location: Germany

    Re: MM crashes suddenly!

    by Xaver2k » Thu Sep 15, 2016 9:46 am

  • Jun Nakaima
    junior Member
    Posts: 3
    Joined: Thu Sep 15, 2016 12:38 am

    Re: MM crashes suddenly!

    by Jun Nakaima » Thu Sep 15, 2016 1:06 pm

    Thank you for the reply.

    It was not "App Nap". Because the Crash log comes out on the screen when it happened.
    Do you have any ideas?

    I have already tried to remove MadMapper's preference file and restart MadMapper again.
    However it has not changed.
  • Xaver2k
    super8 member
    Posts: 103
    Joined: Thu Feb 20, 2014 11:23 pm
    Location: Germany

    Re: MM crashes suddenly!

    by Xaver2k » Thu Sep 15, 2016 2:17 pm

    why didn´t you attach the log :P

    what does the crash log say?
  • Jun Nakaima
    junior Member
    Posts: 3
    Joined: Thu Sep 15, 2016 12:38 am

    Re: MM crashes suddenly!

    by Jun Nakaima » Fri Sep 16, 2016 4:53 am

    I found the solution of crashing “MY" MadMapper.
    In my case, It was completely MediaMaster's fault.
    I am sorry for bothering you guys.
    MadMapper has never crashed after I reinstall the “ArKaos MediaMaster Express”.
    Thank you for your advices and great support.

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