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Support Issue

Posted: Fri Oct 26, 2007 8:00 pm
by Pat Pagano
Hi

I sent a few emails, but i was hoping someone at garagecube might see this sooner. I purchased Modul8 a month or so ago for a class i will be teaching in 2008. At that time i only had a PPC power mac. Since then i have gotten an intel G5 running 10.4.10. It seems that i received a serial code that does not work if i try to install MODUL8v254 on the intel machine. In addition the download has timed out.

I received an email from support regarding my os, which version of modul etc. Wherein they said i could actually install it on two separate machines, which i would like to do, but am i correct in assuming there is anothe program to install specifically for intel? And will i have to recieve a different serial?

Thanks in advance. I would love to get this before the weekend kicks as i will have free time to run through the tutorials.

cheers

Pat

Posted: Sat Oct 27, 2007 1:32 pm
by sigmasix
you have an extremely rare machine: intel G5 8)

seriously, it's the same app for intel and ppc. And that's right, you can install modul8 on two different computers with your license. What kind of error do you get when you try to install modul8 on your intel mac? (mac pro?)