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video capture issue

Posted: Thu Sep 12, 2019 2:59 pm
by laubaine
Hi
I'm using an external analogue device with a video grabber from video composite to usb.
I've been using that set up for some years and it worked fine.
I add to change the video grabber for a new one, because it was faulty.
https://www.ebay.co.uk/itm/DIGITNOW-USB ... 3215177515

Modul8 doesn't detect the video capture. I've been in preference/video/ndi capture/ check new device, but nothing. I've try different set up, cables, grabbers but still nothing. I can see on the software going with the video grabber that the device is recognised.

I saw a user had the same problem but no answers
viewtopic.php?f=41&t=33556&p=55995#p55995

Thanks
Laurie

Re: video capture issue

Posted: Thu Sep 19, 2019 4:50 pm
by Benoit
hi Laurie,

could you contact us on support@garagecube.com?

we'll answer shortly!