modul8 3.1.7 freezes complete
  • te-c
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    Location: Frankfurt am Main / Germany
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    modul8 3.1.7 freezes complete

    by te-c » Thu Jul 02, 2020 7:34 pm

    I don't know if it's since I've updated to Mac OS 10.15.5 but I've got a really strange behavior.

    when I start a new project and put my media from the finder into the media bank of modul8 the program freezes complete after 227 files. I tried to put 226 files it works but when Input a next file modul8 doesn't react anymore.

    I've never had any problems with this on 10.14


    modul8 3.1.7
    Mac OS 10.15.5
    MacBook Pro 15 inch 2016
    2,9 GHz Quad-Core Intel Core i7
    16 GB 2133 MHz LPDDR3
    Radeon Pro 460 4 GB
    Intel HD Graphics 530 1536 MB

    Content is on an external Samsung T5 1TB SSD connected via TB3 cable.
    /// Chuck Goldfinger ::: Live Visuals Frankfurt /// VJing, Videomapping, Stagedesign, Photography, Graphic Design and more based in Rhein-Main area ::: by bk-Art.org ///
  • Benoit
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    Location: Geneva
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    Re: modul8 3.1.7 freezes complete

    by Benoit » Mon Aug 17, 2020 5:07 pm

    Hi Chuck, sorry I just saw you didn't get any reply since you post your request...
    Do you still face the issue?
    Benoit * garageCube team
  • te-c
    super8 member
    Posts: 170
    Joined: Tue Jun 09, 2009 5:05 pm
    Location: Frankfurt am Main / Germany
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    Re: modul8 3.1.7 freezes complete

    by te-c » Mon Oct 26, 2020 8:08 pm

    Sorry, but wasn't in the forum since a long time.
    I've now got the new modul8 Version 3.1.8 and it's still the same. Mac OS is now 10.15.7.

    Maybe I will kill the Mac when Big Sur is coming out and try to make a clean install.
    Do you guys testet it yet with the next Big Mac OS update?
    /// Chuck Goldfinger ::: Live Visuals Frankfurt /// VJing, Videomapping, Stagedesign, Photography, Graphic Design and more based in Rhein-Main area ::: by bk-Art.org ///
  • Benoit
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    Re: modul8 3.1.7 freezes complete

    by Benoit » Tue Oct 27, 2020 6:19 pm

    Modul8 isn't macOS Big Sur compatible yet, it sill requires debugging and fixing

    Feel free to contact the support through support@garagecube.com so we can dig deeper into your problem
    Benoit * garageCube team
  • te-c
    super8 member
    Posts: 170
    Joined: Tue Jun 09, 2009 5:05 pm
    Location: Frankfurt am Main / Germany
    Contact:

    Re: modul8 3.1.7 freezes complete

    by te-c » Thu Oct 29, 2020 10:45 am

    Thanks Benoit,

    I will contact the support when I have time to get in more deeply. The last months were heavy enough with other stuff and I think if the situation doesn't change I have a long time to fix stuff till the next show will come...
    /// Chuck Goldfinger ::: Live Visuals Frankfurt /// VJing, Videomapping, Stagedesign, Photography, Graphic Design and more based in Rhein-Main area ::: by bk-Art.org ///

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