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modul8 3.1.7 freezes complete

Posted: Thu Jul 02, 2020 7:34 pm
by te-c
I don't know if it's since I've updated to Mac OS 10.15.5 but I've got a really strange behavior.

when I start a new project and put my media from the finder into the media bank of modul8 the program freezes complete after 227 files. I tried to put 226 files it works but when Input a next file modul8 doesn't react anymore.

I've never had any problems with this on 10.14


modul8 3.1.7
Mac OS 10.15.5
MacBook Pro 15 inch 2016
2,9 GHz Quad-Core Intel Core i7
16 GB 2133 MHz LPDDR3
Radeon Pro 460 4 GB
Intel HD Graphics 530 1536 MB

Content is on an external Samsung T5 1TB SSD connected via TB3 cable.

Re: modul8 3.1.7 freezes complete

Posted: Mon Aug 17, 2020 5:07 pm
by Benoit
Hi Chuck, sorry I just saw you didn't get any reply since you post your request...
Do you still face the issue?

Re: modul8 3.1.7 freezes complete

Posted: Mon Oct 26, 2020 8:08 pm
by te-c
Sorry, but wasn't in the forum since a long time.
I've now got the new modul8 Version 3.1.8 and it's still the same. Mac OS is now 10.15.7.

Maybe I will kill the Mac when Big Sur is coming out and try to make a clean install.
Do you guys testet it yet with the next Big Mac OS update?

Re: modul8 3.1.7 freezes complete

Posted: Tue Oct 27, 2020 6:19 pm
by Benoit
Modul8 isn't macOS Big Sur compatible yet, it sill requires debugging and fixing

Feel free to contact the support through support@garagecube.com so we can dig deeper into your problem

Re: modul8 3.1.7 freezes complete

Posted: Thu Oct 29, 2020 10:45 am
by te-c
Thanks Benoit,

I will contact the support when I have time to get in more deeply. The last months were heavy enough with other stuff and I think if the situation doesn't change I have a long time to fix stuff till the next show will come...