I have a similar post in Madmapper because Im having the same issue..
Bought Enttecc USBDMX Pro
Plugged in, didn't see it in either programs..
Installed the Enttecc Pro Manager, came up there, Updated Firmware to 2.44
Nothing in M8 or MM
went to ftdi and installed the newest VCP driver
Tried again, Nothing (no serial or firmware under the pulldown menu in M8 or MM)
Installed the latest D2XX drivers via terminal
Tried again. Nothing.
Searching forums.. similar issues..no answers..
Downloaded ftdi too that disables serial VCP for d2xx programs..
did that..tried again, Nothing.
Reenabled VCP driver..
Went to bed.. had DMX nightmares...
Woke up, fed cats, drank coffee,
Wrote poem about said nightmares, (just kidding)
decided to start fresh..
Deleted VCP and D2xx drivers Via terminal (ftdi.com instruction manual..)
Deleted Pro Manager
Installed the VCP Drivers (no Pro Manager.. just the VCP drivers from ftdi.com site)
Tried, Nothing.
I think We get the pattern. Anyone had this issue and have they resolved it? Really want to get this show put together before tomorrow..
THANNNKKKKKKSSS