Video freezing if left running 24/7
  • ProjectileObjects
    activ8 member
    Posts: 60
    Joined: Wed Sep 03, 2014 4:47 am

    Video freezing if left running 24/7

    by ProjectileObjects » Thu Jul 06, 2017 11:41 pm

    Has anyone else experienced your visuals freezing if left on all the time?

    The first time this happened to me, they were connected to a network, and I figured it was a network communication issue, but now it is 1 minimad with a single quad playing a dozen <5 minute clips. I leave it up and when I come back the media has frozen. If I reboot the player, it begins playing again.
  • Pierre Guilluy
    garageCube team
    Posts: 451
    Joined: Mon Oct 12, 2015 1:50 pm

    Re: Video freezing if left running 24/7

    by Pierre Guilluy » Mon Sep 18, 2017 9:49 pm

    Please send me the video source file by PM so I can reproduce your problem.
  • majorgape
    junior Member
    Posts: 7
    Joined: Tue Oct 28, 2014 9:16 am

    Re: Video freezing if left running 24/7

    by majorgape » Sun Nov 19, 2017 7:42 pm

    I’m having this same problem happen with two minimads Installed.
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    mousejam
    junior Member
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    Joined: Fri Dec 23, 2016 8:26 pm
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    Re: Video freezing if left running 24/7

    by mousejam » Thu Dec 14, 2017 4:58 am

    I just came home to find my Christmas/Hanukkah window projection frozen and the word "Freeze" in a white box. It had only been running for about three hours. I unplugged the Minimad and all restarted again and it is back up and running. This is the first time it has happened and I'm on my third year, but this year I am using my newer Minimad. The file is one quad playing two video files and the Minimad is set to play media list. I update the video files each day adding a candle to the menorah and something to the Christmas scenes, so if anyone has any ideas what's up please let me know so I can prevent another freeze :D

    Both of these files are 25fps and I set the Minimad export to 50hz, not sure if that makes a difference and one video is 36 sec the other is 2 min 21 sec.
  • Pierre Guilluy
    garageCube team
    Posts: 451
    Joined: Mon Oct 12, 2015 1:50 pm

    Re: Video freezing if left running 24/7

    by Pierre Guilluy » Thu Jan 04, 2018 3:50 pm

    @mousejam

    What version of MadMapper were you using to export to those new miniMADs?

    You said the word 'FREEZE' was displayed in a white box, was this centered on the screen?

    The frozen miniMAD wasn't responding to any button?
  • Pierre Guilluy
    garageCube team
    Posts: 451
    Joined: Mon Oct 12, 2015 1:50 pm

    Re: Video freezing if left running 24/7

    by Pierre Guilluy » Fri Feb 16, 2018 5:39 pm

    We've just released MadMapper 3.2.3 which includes an update for miniMAD Video that fixes stability problem that happened to some users lately.

    The update is available on Yourspace.

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