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MadMapper 3.0 Beta won't open on either Mac or PC
Posted: Thu Jun 01, 2017 6:20 pm
by Oaktown
The release of 3.0 beta is very exciting news and I really look forward to exploring these new versions (Mac /PC) but somehow neither will launch.
The Mac version bounces for a while and then nothing happens. I've tried uninstalling all versions and reinstalling 3.0 beta but I get the same problem. I'm a MacOS 10.12.4
The PC version starts but when I enter the serial number it loops back around and asks me for the serial number again. I'm running Windows 10 Pro on VMware 8.5.7.
Any thoughts?
Frédéric
Re: MadMapper 3.0 Beta won't open on either Mac or PC
Posted: Thu Jun 01, 2017 7:14 pm
by Lupin
Weird I have no problem to open it with macOS 10.12.4
try to clean your preferences as follows
open the terminal app then paste
defaults delete com.garagecube.MadMapper
Re: MadMapper 3.0 Beta won't open on either Mac or PC
Posted: Thu Jun 01, 2017 7:27 pm
by TheYouth
Same here.... Even setup doesn´t open on PC...
Re: MadMapper 3.0 Beta won't open on either Mac or PC
Posted: Thu Jun 01, 2017 7:34 pm
by franz
you need to run it on a proper PC, not through VMware
Re: MadMapper 3.0 Beta won't open on either Mac or PC
Posted: Thu Jun 01, 2017 8:08 pm
by Oaktown
Mac: tried to run defaults delete com.garagecube.MadMapper in Terminal but it's still not opening
PC: interesting that it woudn't run on VMware. The only software I haven't been able to run in VMware thus far has been Touch Designer. I'm assuming it'll run in Bootcamp, right?
Re: MadMapper 3.0 Beta won't open on either Mac or PC
Posted: Thu Jun 01, 2017 8:42 pm
by mad-matt
MadMapper doesn't run fine in Parallels or VMWare because OpenGL 3 or later is not supported (or bad)
Re: MadMapper 3.0 Beta won't open on either Mac or PC
Posted: Thu Jun 01, 2017 8:42 pm
by mad-matt
And yes, it works perfectly on our MacBooks with bootcamp
Re: MadMapper 3.0 Beta won't open on either Mac or PC
Posted: Thu Jun 01, 2017 11:16 pm
by mad-matt
Mac: tried to run defaults delete com.garagecube.MadMapper in Terminal but it's still not opening
Does it crash ? What's happening exactly ?
Thanks for your feedback
Re: MadMapper 3.0 Beta won't open on either Mac or PC
Posted: Fri Jun 02, 2017 11:35 am
by mad-matt
TheYouth wrote:Same here.... Even setup doesn´t open on PC...
It looks like Microsoft SmartScreen is prohibiting applications that have no reputation from installing by default, even if it is digitally signed... We'll check how to solve this situation.
In the mean time, the solution is: right click on the Exe and tell Microsoft the application is "safe" !
Let me know if it solved your issue
Re: MadMapper 3.0 Beta won't open on either Mac or PC
Posted: Fri Jun 02, 2017 12:19 pm
by mad-matt
mad-matt wrote:It looks like Microsoft SmartScreen is prohibiting applications that have no reputation from installing by default, even if it is digitally signed... We'll check how to solve this situation.
For info, we got this feedback: "The only recommendation we can provide, is to have more users downloading and using the signed code"