madmapper 3.0 wont register on PC

MadMapper Beta program

madmapper 3.0 wont register on PC

Postby Videometry » Sat Jun 03, 2017 9:55 am

madmapper 3.0 wont let me pass the registry screen when installing on my pc. I click the next button after entering the serial (copy and pasted, multiple times...) but nothing seems to happen. Have tried running as admin but no luck..

my yourspace shows it authorized...

3.0 is working great on my macbook. Any suggestion to troubleshoot, can I send you anything?

Looking forward to having madmapper on windows, Thanks!
Videometry
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Re: madmapper 3.0 wont register on PC

Postby Videometry » Sat Jun 03, 2017 10:02 am

got it, actually had to log in as the admin not just run the installer as admin.
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Re: madmapper 3.0 wont register on PC

Postby beatfix » Sat Jun 03, 2017 5:37 pm

Thanks for this - it helped me figure out what was going on with my machine as well.
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Re: madmapper 3.0 wont register on PC

Postby yannoosh » Sat Jun 03, 2017 7:08 pm

can you please explain what you mean by " had to log in as the admin " , i have the same problem , i don't pass the registry screen ...
i 'm in admin session but it don't work for me , maybe i miss something in the process ....
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Re: madmapper 3.0 wont register on PC

Postby beatfix » Sat Jun 03, 2017 7:31 pm

Yanoosh, check my thread in this forum, I posted a link
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Re: madmapper 3.0 wont register on PC

Postby mad-matt » Sun Jun 04, 2017 2:49 pm

We'll check that one asap. You need to be admin to install a serial because it's installed for all users, and because MadMapper education licences must be handled only by managers of the place. But until you have credentials for the admin account, you should be able to register, so there's something we have to fix... Thanks for your reports ! Keep up posted about other issues.
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Re: madmapper 3.0 wont register on PC

Postby yannoosh » Mon Jun 05, 2017 1:46 pm

beatfix wrote:Yanoosh, check my thread in this forum, I posted a link


thank's beatfix , i tried your solution , but after create super administrator account , madmapper tell me my sérial is not valid




any ideas about this ?
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Re: madmapper 3.0 wont register on PC

Postby mad-matt » Tue Jun 06, 2017 6:04 pm

Did you copy/paste your serial or did you type it manually ? Any chance you typed a wrong serial ?
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Re: madmapper 3.0 wont register on PC

Postby yannoosh » Tue Jun 06, 2017 9:57 pm

i don't think , i do copy paste ,same when i log in in " your space ...
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Re: madmapper 3.0 wont register on PC

Postby mad-matt » Tue Jun 06, 2017 10:10 pm

Strange. I could log with your serial... Let's continue this discussion on the support
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