Please activate MadMapper to install this material
  • TinyMapper
    junior Member
    Posts: 3
    Joined: Mon Jan 28, 2019 2:22 am

    Please activate MadMapper to install this material

    by TinyMapper » Sun Feb 10, 2019 2:47 am

    Hey all,

    I just recently bought the one month version of MadMapper and had a stroll through the material library.
    Unfortunately when I try to install one of the many public materials I get the message: "Please activate MadMapper to install this material".

    I downloaded the version from yourspace and have entered the key that I was sent by MadMapper. I can store my project so I am pretty sure that I am using the full version (and not the still installed Demo by accident : P ).

    Is there another step I need to take before fully activating this product?

    Thanks!
    TinyMapper
  • franz
    madMapper master
    Posts: 747
    Joined: Fri Feb 18, 2005 7:05 pm
    Location: Paris, France
    Contact:

    Re: Please activate MadMapper to install this material

    by franz » Wed Feb 13, 2019 10:28 pm

    to download a material you have to login with your forum account.
    there's a login/logout button in the material library
  • niccab
    junior Member
    Posts: 2
    Joined: Sat May 11, 2019 8:09 am

    Re: Please activate MadMapper to install this material

    by niccab » Sat May 11, 2019 8:18 am

    Hi there, I'm experiencing the same issue. I downloaded the most recent version of MadMapper from yourspace, entered my serial, logged into my forum account in the material library, and still get this error message "Please activate Madmapper to install this material." Let me know if I'm doing something wrong!
  • Benoit
    member
    Posts: 47
    Joined: Fri Jan 04, 2019 6:42 pm
    Location: Geneva
    Contact:

    Re: Please activate MadMapper to install this material

    by Benoit » Sun May 12, 2019 6:49 pm

    you should contact the garagecube support
    http://www.garagecube.com/contact/

    we can then help you figure out where the issue comes from
    Benoit * garageCube team
  • mad-matt
    garageCube team
    Posts: 795
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Please activate MadMapper to install this material

    by mad-matt » Mon May 13, 2019 12:25 pm

    You should try to deactivate / reactivate MadMapper in this machine, seems it's not registered in the database...

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