Unable to launch MadMapper Demo 3.7.5 0n MacBook Pro
  • jsandeen
    junior Member
    Posts: 2
    Joined: Sun Mar 01, 2020 6:33 pm

    Unable to launch MadMapper Demo 3.7.5 0n MacBook Pro

    by jsandeen » Sun Mar 01, 2020 6:40 pm

    I am unable to unable to launch recently installed MadMapper Demo 3.7.5 0n my MacBook Pro.
    Model configuration is:Mac OS Catalina, 10.15.3, 2,5 GHz Quad-Core Intel Core i7
    16 GB, Intel Iris Pro 1536 MB.
    At the same time I downloaded Windows version demo to a New Windows 10 PC and was able to lunch the demo on that machine. Any suggestions to trouble shoot running this on my Mac?
  • Benoit
    super8 member
    Posts: 127
    Joined: Fri Jan 04, 2019 6:42 pm
    Location: Geneva
    Contact:

    Re: Unable to launch MadMapper Demo 3.7.5 0n MacBook Pro

    by Benoit » Mon Mar 02, 2020 5:29 pm

    please contact the support on support@garagecube.com

    (please detail at which stage the application does not work as well)

    we'll answer shortly
    Benoit * garageCube team
  • franz
    madMapper master
    Posts: 821
    Joined: Fri Feb 18, 2005 7:05 pm
    Location: Paris, France
    Contact:

    Re: Unable to launch MadMapper Demo 3.7.5 0n MacBook Pro

    by franz » Wed Mar 04, 2020 5:40 pm

    can you expand on "unable to launch" ?
    does it crash, what happens exactly ?
    we need more info to help you.
  • jsandeen
    junior Member
    Posts: 2
    Joined: Sun Mar 01, 2020 6:33 pm

    Re: Unable to launch MadMapper Demo 3.7.5 0n MacBook Pro

    by jsandeen » Wed Mar 18, 2020 6:00 pm

    Currently I am working with Benoit on this issue through the support site. If and when a solution is found I will update with a reply. The issue I am having may be specific to my MacBook Pro. What is happening is that when I attempt to load the program it does not load, becomes unresponsive and I then have to force quit. Special thanks to Benoit for your assistance so far.

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