Garagecube email bouncing
  • redux
    junior Member
    Posts: 6
    Joined: Mon Apr 26, 2010 5:06 pm

    Garagecube email bouncing

    by redux » Sat Nov 27, 2010 1:14 pm

    Does anyone know whats up with garagecube email? I've had bounces from both support@ and info@ in last 24 hours

    I'm trying to purchase an educational license for modul8.

    Cheers me dears
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    david
    garageCube team
    Posts: 217
    Joined: Tue Jan 08, 2008 1:14 am
    Location: Antibes, France

    by david » Sat Nov 27, 2010 9:11 pm

    Hello redux,

    there is no problem with these emails. I tested at the moment.

    Are you sending an attachment that is too big ? What the bounce says ?
    Which email address are you using ?

    Regards.
    David * GarageCUBE team * Modul8 developer
  • redux
    junior Member
    Posts: 6
    Joined: Mon Apr 26, 2010 5:06 pm

    by redux » Sat Nov 27, 2010 9:28 pm

    Hi David, thanks for getting back to me. Message in my inbox -

    This is an automatically generated Delivery Status Notification.

    Delivery to the following recipients failed.

    info at garagecube dot com



    It contains a scanned image of University faculty card, but only 674.2 KB

    Want me to try again?
  • redux
    junior Member
    Posts: 6
    Joined: Mon Apr 26, 2010 5:06 pm

    by redux » Sat Nov 27, 2010 9:29 pm

    also -


    Delivery to the following recipients failed.

    support at garagecube dot com
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    david
    garageCube team
    Posts: 217
    Joined: Tue Jan 08, 2008 1:14 am
    Location: Antibes, France

    by david » Sat Nov 27, 2010 9:36 pm

    Hello again,

    the attachment is too big. I think the maximum permitted size is around 300-500kB
    David * GarageCUBE team * Modul8 developer
  • redux
    junior Member
    Posts: 6
    Joined: Mon Apr 26, 2010 5:06 pm

    by redux » Sat Nov 27, 2010 10:12 pm

    will try to reduce the quality of the file and send again.

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