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Artnet Poll issue

Posted: Thu Dec 16, 2021 3:01 pm
by Algorithmprod
Hello, I’m currently working on a large LED installation that goes live tonight and have run into an issue. I have 19 Led drivers driving 3000 LED spheres. When I use the artnet poll feature 12 of the drivers appear but 7 are missing and are not receiving data. When I run the drive software (Advatek assistant) I can see all the drivers on the network. I can also sent data to all driver using a different software. When I is broadcast the 7 missing driver do not receive data and do not turn on.

Any suggestions of what might be the issue would be very much appreciated.

Re: Artnet Poll issue

Posted: Thu Dec 16, 2021 3:08 pm
by Algorithmprod
I’ve tested on 2xM1 Mac minis and 1 x MacBook Pro 2018

Re: Artnet Poll issue

Posted: Thu Dec 16, 2021 3:17 pm
by Algorithmprod
Just tested on a windows laptop and I’m getting the same issue.

Re: Artnet Poll issue

Posted: Thu Dec 16, 2021 3:17 pm
by Algorithmprod
All using madmapper 5

Re: Artnet Poll issue

Posted: Wed Dec 22, 2021 7:28 pm
by mad-matt
You have a config / network problem on Advatek Pixelite side. Are they all (the pixelites and the computer) in the same IP range, with different IPs, and all with the same network mask ?