garageCube

[Va.Ha.jr]

Hi Everybody. Sorry for my English. I have a problem. Sometimes when I configure the quads, at some point, they refuse to activate. I click on a point quads, but they are not activated and do not move. Helps only restart MadMapper. Lock of quads removed completely.
MadMapper 1.2.3
MacBook Pro MD322

[chika]

Hey

I have a same problem as well and I am not able to move nor select quad.
selecting input is another issue, when I try to select input, all inputs move together.
To reactivate, I have to restart madmapper.
Any solution for this issue???

Best,
CHiKA

i have madmapper 1.2.3 and mac pro info listed below.
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s

[garageRoot]

Please send us a message at support [at] garagecube [dot] com so we can look into this problem.

[ilan]

... and just a quick question, is this problem happening when you are using a Matrox Triple or Dual head 2go?

[chika]

nope i am not using it at all. chix

[Va.Ha.jr]

Yes. it happened when I used a matrox triple head DP edition.

and so it was one time when I did not use a matrox triple head

[vj granda]

Same problem here with quads and triangles, but not using any matrox. I'm working on the next gig, and I must reset Madmapper very often.
It happens with 1.2 & 1.3

My set up:

Retina-MBP-OSX10.8- i7 2.7Ghz_8 Gb-512 Flash-NVIDIA GeForce GT650M 1GB DDR5

[franz]

are you sure you haven't clicked by error "Lock Surface Movement" under the edit menu or the toolbar ?

[vj granda]

are you sure you haven't clicked by error "Lock Surface Movement" under the edit menu or the toolbar ?

Yes I'm sure, sorry.... It happened sometimes in my other machine (SL) and with the new (ML) it happens very often...

[franz]

If you're willing to help, please contact the support and we'll run a battery of tests
to resolve this problem.

[vj granda]

Yes of course, I'll do it in the next weeks...

[vj granda]

If you're willing to help, please contact the support and we'll run a battery of tests
to resolve this problem.

Done, thanks.

[vj granda]

It seems that the new version, 1.3.1 has solved all that problems...

Thanks a lot.


big up !!!

[Va.Ha.jr]

I still have this problem. Though there was only one time. I will watch more. mad mapper 1.3.1

[bLackburst]

Same here, 1.3.1.