Madmapping losing/switching input connection
  • shenry
    junior Member
    Posts: 1
    Joined: Fri Jul 19, 2024 12:36 am

    Madmapping losing/switching input connection

    by shenry » Fri Jul 19, 2024 12:41 am

    I have 5 4k projectors set up in a permanent install. I'm running Windows 11 with Madmapper 5.3.2. The show runs for about 4 hours most nights. The software seems to be dropping connection with one of the projectors about every 30 minutes. I know it's not the HDMi cord or the GPU itself, because the projector goes back to displaying the desktop screen and our small monitor in the office tries to be used as the show. It's almost as if it's switching inputs at random. We’re going to update madmapper when we have some time, but I didn’t see anything in the release notes related to this.
    Wondering if anyone has experienced this before?
    Thanks in advance for any assistance.
  • mad-matt
    garageCube team
    Posts: 1558
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Madmapping losing/switching input connection

    by mad-matt » Tue Jul 23, 2024 1:30 pm

    It's not a known issue for sure. Can you send the log file of a session where it happened ? Log files are available from menu Tools / Show log files in latest releases. Not sure it's in MM 5.3. Please update first, update is free for minor releases.

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