Mouse Disappears MadMapper 4.1.1
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    caneron
    activ8 member
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    Mouse Disappears MadMapper 4.1.1

    by caneron » Wed Sep 22, 2021 3:49 pm

    My mouse goes missing if I go to the bottom right of my primary monitor, but only in the lower RIGHT of the screen (not WINDOW). Odd behavior. Any ideas?
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  • mad-matt
    garageCube team
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    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Mouse Disappears MadMapper 4.1.1

    by mad-matt » Wed Sep 22, 2021 11:23 pm

    We did some changes to ensure mouse cursor is not visible over the fullscreen outputs, since on macOS it was complicated to do so.
    Are you on macOS or Windows ?
    Does it disappear when you mouse the mouse to the extreme bottom right of main screen or even in a useful part of the screen ?
  • mad-matt
    garageCube team
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    Re: Mouse Disappears MadMapper 4.1.1

    by mad-matt » Thu Sep 23, 2021 10:42 am

    Does it happen with 4.2.0 beta ? (available from yourspace)
  • jojacobs
    junior Member
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    Joined: Fri Sep 24, 2021 8:13 pm

    Re: Mouse Disappears MadMapper 4.1.1

    by jojacobs » Sat Oct 09, 2021 12:33 pm

    same with me. macbook pro, mac os 11.6, madmapper 4.1.1.
    it's like playing roulette without seeing the mouse pointer :)
  • Invisible Ray
    member
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    Joined: Mon May 16, 2011 11:50 pm

    Re: Mouse Disappears MadMapper 4.1.1

    by Invisible Ray » Sun Oct 17, 2021 2:58 am

    This is still happening with MadMapper v4.2.1 (21100416880)

    MacBook Pro 2018 running Mojave v10.14.6

    I am doing a show right now and the cursor has disappeared twice. I'm lucky that I saved all the settings and cues so it can just run. But please fix this ASAP. As it is right now (live tonight) I can't change anything until the show is over and I quit the program.
  • mad-matt
    garageCube team
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    Re: Mouse Disappears MadMapper 4.1.1

    by mad-matt » Mon Oct 25, 2021 4:43 pm

    Okay sorry for this issue, we'll fix it asap. Could explain how to reproduce this issue ? (with latest release 4.2.1)
    Thanks !
  • Pierre Guilluy
    garageCube team
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    Re: Mouse Disappears MadMapper 4.1.1

    by Pierre Guilluy » Thu Nov 04, 2021 10:38 am

    Doesn't the cursor reappear when you switch applications using command + tab?
  • Invisible Ray
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    Joined: Mon May 16, 2011 11:50 pm

    Re: Mouse Disappears MadMapper 4.1.1

    by Invisible Ray » Tue Nov 30, 2021 8:27 pm

    I haven't had a chance to try reproducing this issue yet, but I will run some experiments in the next few days.

    It is possible the disappearing mouse is triggered by using this usb-c hub/HDMI adapter: https://www.vava.com/products/usb-c-hub ... K_EALw_wcB
  • mad-matt
    garageCube team
    Posts: 1475
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Mouse Disappears MadMapper 4.1.1

    by mad-matt » Wed Dec 01, 2021 12:13 pm

    No that's because of some changes we made to avoid mouse cursor appearing on fullscreen outputs on macOS. Please let us know if MadMapper 5 solves your issue ?
    If not let me know: your screen setup (is your fullscreen on the left of Main Display etc. so screen arrangement), display scaling of each display etc. We'll try to reproduce but unntil now we failed.

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