EDSDK.dll in Madmapper 4.2.0 faulting module
  • sputnik
    member
    Posts: 49
    Joined: Sat Jan 20, 2018 12:02 am

    EDSDK.dll in Madmapper 4.2.0 faulting module

    by sputnik » Fri Oct 01, 2021 1:18 pm

    Hi,
    Have noticed after updating to Madmapper 4.2.0 won't launch (error in Windows Event Viewer - see details below) when EOS utility 3 is running in the background. Madmapper will only launch when I close EOS Utility. I think this is a bug of EDSDK.dll module ?

    Faulting application name: MadMapper.exe, version: 4.2.0.0, time stamp: 0x61546111
    Faulting module name: EDSDK.dll, version: 13.12.1.6400, time stamp: 0x5e16aeb5
    Exception code: 0xc0000005
    Fault offset: 0x0000000000049e1c
    Faulting process id: 0x4bf8
    Faulting application start time: 0x01d7b6b507530bc2
    Faulting application path: C:\Program Files\MadMapper 4.2.0\MadMapper.exe
    Faulting module path: C:\Program Files\MadMapper 4.2.0\EDSDK.dll
    Report Id: b29dd9a1-1628-4c8c-9933-355d0dad27c1
    Faulting package full name:
    Faulting package-relative application ID:

    Regards,
    Dariusz
  • mad-matt
    garageCube team
    Posts: 1475
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: EDSDK.dll in Madmapper 4.2.0 faulting module

    by mad-matt » Mon Oct 11, 2021 12:10 pm

    Hi,
    Is your EOS utility up to date ?
    I will check if there's a new Canon SDK available. Could you open a support request about that ?
    Matthieu
  • sputnik
    member
    Posts: 49
    Joined: Sat Jan 20, 2018 12:02 am

    Re: EDSDK.dll in Madmapper 4.2.0 faulting module

    by sputnik » Fri Oct 15, 2021 10:33 am

    Hi,
    Is your EOS utility up to date ?
    I will check if there's a new Canon SDK available. Could you open a support request about that ?
    Matthieu
    Hi Matthieu , Sorry for late reply , I'm not getting notifications via email etc..
    I have updated EOS Utility to latest 3.13.30.06 , but same thing crashing MM when EOS Launcher is in the background.
    How do I open support request ? I have send a feedback message thru MM..
  • mad-matt
    garageCube team
    Posts: 1475
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: EDSDK.dll in Madmapper 4.2.0 faulting module

    by mad-matt » Sun Oct 17, 2021 9:58 am

    How do I open support request ?
    Just send a mail to support at garagecube for com

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