garageCube

Hi,
Have noticed after updating to Madmapper 4.2.0 won't launch (error in Windows Event Viewer - see details below) when EOS utility 3 is running in the background. Madmapper will only launch when I close EOS Utility. I think this is a bug of EDSDK.dll module ?

Faulting application name: MadMapper.exe, version: 4.2.0.0, time stamp: 0x61546111
Faulting module name: EDSDK.dll, version: 13.12.1.6400, time stamp: 0x5e16aeb5
Exception code: 0xc0000005
Fault offset: 0x0000000000049e1c
Faulting process id: 0x4bf8
Faulting application start time: 0x01d7b6b507530bc2
Faulting application path: C:\Program Files\MadMapper 4.2.0\MadMapper.exe
Faulting module path: C:\Program Files\MadMapper 4.2.0\EDSDK.dll
Report Id: b29dd9a1-1628-4c8c-9933-355d0dad27c1
Faulting package full name:
Faulting package-relative application ID:

Regards,
Dariusz

Hi,
Is your EOS utility up to date ?
I will check if there's a new Canon SDK available. Could you open a support request about that ?
Matthieu

Hi,
Is your EOS utility up to date ?
I will check if there's a new Canon SDK available. Could you open a support request about that ?
Matthieu

Hi Matthieu , Sorry for late reply , I'm not getting notifications via email etc..
I have updated EOS Utility to latest 3.13.30.06 , but same thing crashing MM when EOS Launcher is in the background.
How do I open support request ? I have send a feedback message thru MM..

How do I open support request ?

Just send a mail to support at garagecube for com