MadMapper loses Output source when projectors in StandBy
  • Mad_Bie
    junior Member
    Posts: 1
    Joined: Fri Apr 22, 2022 10:26 am

    MadMapper loses Output source when projectors in StandBy

    by Mad_Bie » Fri Apr 22, 2022 10:38 am

    Hello everyone,

    We installed a 3D Video Mapping for a customer with 3 PT-RZ31 and a MacBook Pro with MadMapper installed.
    However when the projectors are going into standby the MacBook Pro and MadMapper both lose the displays/outputs.
    In MM output every output says "none" in the drop-down" menu.
    When the projectors turn on again we had the problem that sometimes the projectors have switched positions in the output and the projected image is wrong.
    We made a script for MacOS which rearranges the displays in the system settings.

    Now the question is: When the lock on the outputs in MM ist closed does MM rearrange the outputs always in the same way? Does it remember the uuid of the projectors and sets the output to the last known? Does MM arrange the outputs randomly? Ist the order of the projectors in the MacOS settings important for the MadMapper output arrangement?

    Because the premier is on Sunday and the setup will stay for over 2 weeks it is kind of urgent.

    Thank you in advance.

    Have a nice day
  • mad-matt
    garageCube team
    Posts: 1475
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: MadMapper loses Output source when projectors in StandBy

    by mad-matt » Tue Apr 26, 2022 11:26 am

    Have you testes with MadMapper 5.1.0 ? A log file that ends one minute after the projectors get connected again would be interesting so we see if MadMapper receives any notification of screen setup changes. Please send that in a support ticket
  • franz
    madMapper master
    Posts: 1033
    Joined: Fri Feb 18, 2005 7:05 pm
    Location: Paris, France
    Contact:

    Re: MadMapper loses Output source when projectors in StandBy

    by franz » Mon May 09, 2022 12:15 pm

    best way to be sure that nothing will ever change, even if your video projectors go off, is to insert EDID-generator/manager between your mac and your projector.

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