Problem with the network card after some time
  • Peter_fos
    junior Member
    Posts: 2
    Joined: Wed Dec 28, 2022 3:33 pm

    Problem with the network card after some time

    by Peter_fos » Wed Dec 28, 2022 3:40 pm

    In permanent installations, we have a problem where after a long time, e.g. 2-3 days, madmapper stops sending data to the selected network card. Just go back into preferences, click ok and everything works fine. This becomes a big problem for us. I have encountered similar problems with other users.
    Is there any solution for this?

    We are using an apple mini mac with m1 processor
  • mad-matt
    garageCube team
    Posts: 1475
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Problem with the network card after some time

    by mad-matt » Wed Jan 04, 2023 7:34 pm

    > madmapper stops sending data to the selected network card

    Which kind of data ? ArtNet ? sACN ?
    We're not aware of such an issue.
    Could you send a log file of a session where you had the issue ? Log files are located in: /Users/YOUR_LOGIN/Library/Logs/GarageCube/MadMapper/
    You can send a mail to support[at]garagecube(dot)com with the log file and I'll handle it.

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