Cue scheduling not working?
  • Masamoose
    junior Member
    Posts: 1
    Joined: Wed Jun 14, 2023 11:40 am

    Cue scheduling not working?

    by Masamoose » Wed Jun 14, 2023 11:42 am

    Hey everyone! I have a problem with cure scheduling.
    Basically the projectors are no longer turning off.

    We have a semi-permanent install consisting of 5 projectors running diffrent content.
    All IPs are set-up, and correct. They are also working all fine.
    It runs for 6 days a week with a full system reboot on the the ‘off day’.
    4 days we have the projectors come on at 3pm, 2 days at 2pm, each day turning off at 10pm.
    However it seems that the projectors are no longer turning off and running 24/7. There were no issues for the first 3 months.
    Any clues on what to do?
  • mad-matt
    garageCube team
    Posts: 1578
    Joined: Mon Sep 09, 2013 5:50 pm

    Re: Cue scheduling not working?

    by mad-matt » Mon Jun 19, 2023 10:29 am

    Using pj link module ? Are you using MadMapper 5.3.2 ?
    If so does it work when turning off from the module? (Without cues)
    There were no issues for the first 3 months.
    Did you change anything in the setup ? Software or OS update ? Network settings ?
    I think there is a PJ link test application somewhere, you should see if from the same machine you can get PJ Link working outside MadMapper. You can also send a mail to support[at]gartagecube[dot]com with the log file of a session where you had the issue (accessible from MadMapper menu Tools / Show log files)

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