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MM 1.2 keeps shutting down

Posted: Mon Apr 30, 2012 7:26 pm
by esb2001
MadMapper keeps shutting down when opened.

please help. need MM tonight for a show.


esb

Re: MM 1.2 keeps shutting down

Posted: Mon Apr 30, 2012 7:42 pm
by esb2001
... opens when VDMX is closed. When VDMX is reopened, MM shuts down. never had this issue before . Please help.

Re: MM 1.2 keeps shutting down

Posted: Mon Apr 30, 2012 10:15 pm
by franz
hi there, willing to help,
but please post a step by step how to reproduce your issue.
thanks

what happens if you launch VDMX first, then MM ? does it quit ?

oh, and what does the console.app says when MM quits ?
is it a crash (so a crash log sent to the support would be handy), or is it a quit, but not a failure ?

-------------------
sidenote to MM users: that's why we make Release Candidate versions prior to the official release.
If you encounter a bug/problem during the RC, please notify us ASAP, so we can fix it for the final release.
Obviously this one got un-noticed...

sidenote to computer users in general: if you have a show coming, it is generally wise to fully test your setup
at least a few days before the show, if possible a week or so before. This will leave the developers some margin
of action in case of problem.

Re: MM 1.2 keeps shutting down

Posted: Mon Apr 30, 2012 10:51 pm
by franz
So I just tried

- opening VDMX b8.0.3.7 then MadMapper version 1.2 --> works, no quit
- opening MadMapper version 1.2 then VDMX b8.0.3.7 --> works, no quit

I also checked with VDMX b7.4.6, same procedure, both ways --> works, no quit

For me, everything is working as expected.

Re: MM 1.2 keeps shutting down

Posted: Thu May 03, 2012 4:04 am
by lamepantallas
I have a similar problem. I open MM 1.2 , have not loaded any project yet (videos nor images), only testcard 4 x 4, I have been just playing around with the masks and quads, mesh warping, bezier and perspectives to learn what is new on this version (2 quads 1 mask).
It has crashed in less than 5 minutes 2 times in a row.

Macbook Pro 2.6.8
2.66 Ghz Core i7
4GB 1067 Mhz DDR3
Startup disk Macintosh HD

I have Chrome, twitter app and calendar open (nothing heavy). (The computer is not hot at all)

Thanks for your help guys.

gabbo

Re: MM 1.2 keeps shutting down

Posted: Thu May 03, 2012 10:47 am
by franz
if you encounter a crash, please send the crash log and detailed procedure on how to make it crash to the support.
thx

Re: MM 1.2 keeps shutting down

Posted: Wed May 09, 2012 9:37 pm
by kjacks32
I have been having the same problem. Just craps out after a few minutes.

Re: MM 1.2 keeps shutting down

Posted: Thu May 10, 2012 6:06 pm
by franz
did you send the crash log ?
if you didn't , there's no way we can help you or try to reproduce the problem

Re: MM 1.2 keeps shutting down

Posted: Thu May 10, 2012 6:38 pm
by lamepantallas
Will send it when I replicate what I was doing...The dialogue box said apple was going to send the crash report... Cheers

g.

Re: MM 1.2 keeps shutting down

Posted: Mon Jun 04, 2012 2:55 am
by bernielomax
well here is my report
I have the same problem....


Process: MadMapper [1425]
Path: /Applications/MadMapper.app/Contents/MacOS/MadMapper
Identifier: com.garagecube.MadMapper
Version: 1.2 (1643) (1.2.0.1643)
Code Type: X86 (Native)
Parent Process: launchd [103]

Date/Time: 2012-06-04 01:31:43.216 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.GeForceGLDriver 0x8f0d975f gldAttachDrawable + 2655
1 com.apple.GeForceGLDriver 0x8f1a42f8 gldUpdateDispatch + 15176
2 com.apple.GeForceGLDriver 0x8f1a48f0 gldFlush + 80
3 GLEngine 0x1683e0f2 glFlushRender_Exec + 57
4 info.v002.Syphon 0x00287318 -[SyphonServer unbindAndPublish] + 215
5 com.garagecube.MadMapper 0x00011de3 0x1000 + 69091
6 com.garagecube.MadMapper 0x000743d8 0x1000 + 472024
7 QtGui 0x00603009 QWidget::event(QEvent*) + 1603
8 QtGui 0x00937f6a QFrame::event(QEvent*) + 44
9 QtGui 0x009b6614 QAbstractScrollArea::viewportEvent(QEvent*) + 130
10 QtGui 0x00b3caeb QGraphicsView::viewportEvent(QEvent*) + 493
11 QtGui 0x009b8e28 QAbstractScrollArea::QAbstractScrollArea(QWidget*) + 68
12 QtCore 0x0116e9b1 QCoreApplicationPrivate::sendThroughObjectEventFilters(QObject*, QEvent*) + 147
13 QtGui 0x005b5b35 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 307
14 QtGui 0x005b750b QApplication::notify(QObject*, QEvent*) + 6559
15 QtCore 0x011705de QCoreApplication::notifyInternal(QObject*, QEvent*) + 96
16 QtGui 0x005b52e6 QSessionManager::setRestartCommand(QStringList const&) + 96
17 QtGui 0x00560752 QMacInputContext::reset() + 16482
18 com.apple.AppKit 0x95d7361e -[NSView _drawRect:clip:] + 3510
19 com.apple.AppKit 0x95d722bc -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1600
20 com.apple.AppKit 0x95d725f1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421
21 com.apple.AppKit 0x95d725f1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421
22 com.apple.AppKit 0x95d725f1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2421
23 com.apple.AppKit 0x95d707db -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 711
24 com.apple.AppKit 0x95e0f8ef -[NSNextStepFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 311
25 com.apple.AppKit 0x95d6cc96 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3309
26 com.apple.AppKit 0x95ccd84b -[NSView displayIfNeeded] + 818
27 com.apple.AppKit 0x95c8160d -[NSNextStepFrame displayIfNeeded] + 98
28 com.apple.AppKit 0x95c96b64 -[NSWindow displayIfNeeded] + 204
29 QtGui 0x00563be7 QMacInputContext::isComposing() const + 3151
30 com.apple.AppKit 0x95cc807e _handleWindowNeedsDisplay + 696
31 com.apple.CoreFoundation 0x98293dd2 __CFRunLoopDoObservers + 1186
32 com.apple.CoreFoundation 0x9824fced __CFRunLoopRun + 557
33 com.apple.CoreFoundation 0x9824f3c4 CFRunLoopRunSpecific + 452
34 com.apple.CoreFoundation 0x9824f1f1 CFRunLoopRunInMode + 97
35 com.apple.HIToolbox 0x96e56e04 RunCurrentEventLoopInMode + 392
36 com.apple.HIToolbox 0x96e56af5 ReceiveNextEventCommon + 158
37 com.apple.HIToolbox 0x96e56a3e BlockUntilNextEventMatchingListInMode + 81
38 com.apple.AppKit 0x95c9e595 _DPSNextEvent + 847
39 com.apple.AppKit 0x95c9ddd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
40 com.apple.AppKit 0x95c601f3 -[NSApplication run] + 821
41 QtGui 0x0057074a operator!=(QRectF const&, QRectF const&) + 7050
42 QtCore 0x0116dc33 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 337
43 QtCore 0x01170c8d QCoreApplication::exec() + 179
44 com.garagecube.MadMapper 0x00148195 0x1000 + 1339797
45 com.garagecube.MadMapper 0x000094a5 0x1000 + 33957

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x934c8382 kevent + 10
1 libSystem.B.dylib 0x934c8a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x934c7f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x934c7cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x934c7781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x934c75c6 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x934a1b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x934cf6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9351826c pthread_cond_timedwait + 47
3 QtCore 0x0108c661 QWaitCondition::QWaitCondition() + 309
4 QtCore 0x0108c348 QWaitCondition::wait(QMutex*, unsigned long) + 118
5 QtCore 0x01081fb9 QThreadPool::activeThreadCount() const + 637
6 QtCore 0x0108bb44 QThread::start(QThread::Priority) + 1278
7 libSystem.B.dylib 0x934cf259 _pthread_start + 345
8 libSystem.B.dylib 0x934cf0de thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x934a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x934a2267 mach_msg + 68
2 com.apple.audio.midi.CoreMIDI 0x002ad0c1 XServerMachPort::ReceiveMessage(int&, void*, int&) + 155
3 com.apple.audio.midi.CoreMIDI 0x002cb97a MIDIProcess::RunMIDIInThread() + 150
4 com.apple.audio.midi.CoreMIDI 0x002ae2d9 XThread::RunHelper(void*) + 17
5 com.apple.audio.midi.CoreMIDI 0x002adca6 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x934cf259 _pthread_start + 345
7 libSystem.B.dylib 0x934cf0de thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x934c7412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x934c79a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x934c75c6 start_wqthread + 30

Thread 5:
0 libSystem.B.dylib 0x934c7412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x934c79a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x934c75c6 start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xe00002c2 ebx: 0x8f1a4001 ecx: 0xbfffcb7c edx: 0xe00002c2
edi: 0xbfffcb30 esi: 0x16e41000 ebp: 0xbfffcab8 esp: 0xbfffcab8
ss: 0x0000001f efl: 0x00210296 eip: 0x8f0d975f cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000

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Re: MM 1.2 keeps shutting down

Posted: Wed Jun 06, 2012 11:36 pm
by destroythings
Try clearing the preference file in ~home/library/preferences/com.garagecube.MadMapper.plist

I'd been having the same problem and that solved it. Thanks to MadMApper Support.

Always send your bug reports to support@garagecube.com as it helps them either fix stuff for everyone or fix stuff for you.

Re: MM 1.2.1 keeps shutting down

Posted: Wed Jul 04, 2012 12:23 am
by sodazot
Hello!
I have a same problem! Help me please.

I have Triplehead2go connected (DP to VGA) to macbook pro with NVIDIA GeForce 9600M GT
and one monitor (DVI output from Th2go) 1024x768. Video settings: 2x1024x768.
I have VDMX5 8.0.7.3 running with my project.
When i'm starting Madmapper 1.2.1 it crashes.

Same thing when i'm starting Madmapper first.
When VDMX is starting Madmapper crashes.

But all works fine when Triplehead2go is not connected.

I sent my crash report to support@garagecube.com from sodazot.
Thank you!

Re: MM 1.2 keeps shutting down

Posted: Tue Jul 24, 2012 7:08 pm
by aux_tomates
I am also having the same exact problems. Does someone did find a solution about this. I tried removing the preference file bit still does not work.

Thanks

Re: MM 1.2 keeps shutting down

Posted: Tue Jul 24, 2012 7:28 pm
by aux_tomates
The problem does not happen on my mac mini on Lion... but on my laptop on Snow Leopard. Please I don't want to have to upgrade my laptop! :shock:

Re: MM 1.2 keeps shutting down

Posted: Tue Jul 24, 2012 9:30 pm
by lamepantallas
Hi everybody,
I recently had a constant crash problem with MM as soon as I played a clip directly into MM (not through syphon). I contacted support through their email and after sending crash logs and info about my mac model, the solution was I had a Perian and 3ivx decoder, which have caused problem with quicktime (there are forums about this common problem). I removed Perian and 3ivx decoder from system preferences as well as remaining 3ivx components in my library. After reboot, it all was solved.

If you have a similar case as mine and have installed Perian and 3ivx, I suggest you go ahead and remove them. I am no expert, but that solved it.

cheers,

gabbo