Page 1 of 1

Image Tearing on Widescreen

Posted: Thu Mar 20, 2014 3:26 am
by MGrinder
I'm having an issue with a single piece of content from MadMapper at 3240x1080 down a dual link DVI, into a Datapath X4 to separate the media in to 2 1920x1080 signals, and into Spyder. In the center of the image we're getting a tear on motion. A still grid lines up perfectly but on full motion video there is an intermittent lag between the left and right sides. If we play the media in Playback Pro on the same MacBook Pro, using all the same cables, kit, settings on the X4, etc, the video plays perfectly. Is there anything in MapMapper I could be missing that would be causing the tearing?

Re: Image Tearing on Widescreen

Posted: Thu Mar 20, 2014 9:55 pm
by deepvisual
what codec?
it may make a difference

Re: Image Tearing on Widescreen

Posted: Fri Mar 21, 2014 9:44 am
by MGrinder
Photo JPEG

Re: Image Tearing on Widescreen

Posted: Fri Mar 21, 2014 4:56 pm
by franz
it shouldn't tear. Please contact the support, they may help you with resolving this issue.