by d4damager » Tue Jan 02, 2024 11:08 pm
I been using Helios with a single laser for awhile now, no issues. This past weekend was the first time using 3 lasers on 3 Helios and had major issues. One laser was randomly getting the source output of another laser’s zone. Problems first started when trying to use USB to Ethernet extender. 3 DACs was too much and resulted in no detection. Luckily I had a 100ft ILDA cable to connect the 3rd. Madmapper wouldn’t recognize any new connections unless restarting. During the show when the issue happened, I had to restart MM but this time the DAC registered as Helios00. It worked fine for about 5 minutes then happened again… shooting beams into the crowd. After that I disabled 2 of the lasers and ran just 1. It made it to the last hour before losing connection. I wasn’t going to do another restart on Madmapper… embarrassing. A note my MM setup. 1 laser zone was looped back to 3 zones that defined the output for each.
In retrospect, I should have paid for a 1 month Pangolin license and use the FB3 that came with the Kvant rentals. These Helios are going back to Amazon.